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Vivanzo Vivanzo

Legal

Privacy policy

Last updated: March 2026

1. Data controller

Vivanzo
Tax ID: [pending]
Address: Calle de Santa Engracia, 48, 28010 Madrid
Email: info@vivanzo.es
Phone: +34 919 49 65 40

2. Data we collect

We collect the personal data that you voluntarily provide through our contact and valuation forms:

  • Full name
  • Phone number
  • Email address
  • Area or neighbourhood of interest
  • Information about your property (type, size, location)

3. Purpose of processing

Your data is used to:

  • Respond to your contact or valuation request
  • Provide you with information about our real estate services
  • Manage the commercial relationship if an agreement is formalised

We do not use your data for advertising purposes nor share it with third parties for marketing.

4. Legal basis

The processing of your data is based on the consent you give when submitting a form (Article 6.1.a of the GDPR) and on the legitimate interest of attending to your request (Article 6.1.f of the GDPR).

5. Data retention

Your data will be retained while an active commercial relationship exists or for the period necessary to comply with legal obligations. If no relationship is formalised, data will be deleted within a maximum of 12 months from collection.

6. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  • Access: know what personal data we process about you.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: request the deletion of your data.
  • Objection: object to the processing of your data.
  • Portability: receive your data in a structured format.
  • Restriction: request that we limit processing in certain circumstances.

To exercise any of these rights, contact us at info@vivanzo.es.

7. Security

We apply technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration.

8. Supervisory authority

If you believe that the processing of your data is not appropriate, you can file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

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